NEWS

Read all the latest updates in Retail Banking
28
Nov

Exclusive offer from our partners – Xpert Learning & Skillsoft

Selected participants will receive one month free access to the below mentioned online training courses

The Banking Industry Overview: Version 4 (indo_01_a14_bs_enus)

The banking industry is a vital component to individual, business, national, and global financial well-being. This industry builds and maintains financial relationships with customers of all sizes to supply financial products and services that stimulates economic growth. The industry players produce an assortment of services from savings accounts to home and business loans and mortgages, and from check cashing to underwriting. This industry is sensitive to regulatory, technological, and economic factors and has its own share of challenges largely stemming from these factors.

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Customer Service Fundamentals: Building Rapport in Customer Relationships (cust_09_a01_bs_enus)

Good customer service and strong customer relationships begin with building rapport. Building rapport requires knowing your customer, understanding their situation, and providing an empathetic ear for them to voice their concerns. Building rapport can lead to great customer relationships between individuals as well as the company they represent. This course covers how to build rapport with customers by being customer-focused.

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Bank Branch Management: Internal Controls and Banking Technology (fini_01_a05_bs_enus)

Internal controls and banking technology rely on each other to mitigate risks, and at the same time, drive innovation in banking technology and services. Internal controls are used to achieve operational success by increasing efficiency, consistency, reporting accuracy, and compliance. Banking technology is constantly evolving to suit the needs of banks and their customers. An effective interrelation between internal controls and banking technology helps achieve operational success.

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Banking Supervision and Corporate Governance (fini_05_a01_bs_enus)

With the rapid growth of the banking industry in the early 21st century, it became clear that increased banking supervision was required. This increased supervision was also necessary to ensure that the global financial framework would remain intact even at times of great market turmoil and bank failures. The Basel Committee on Banking Supervision, which is considered to be the global banking industry standard setter, has created a number of core principles which it believes will lead to good corporate governance and best practices in the banking sector.

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Special Banking Risks and their Management (fini_05_a03_bs_enus)

As they emerged from the banking crisis that originated in 2007, banks around the world were fully aware of the importance of proper risk management techniques. They realized that the key to managing any risk is the proper identification of the risk. Today, financial institutions continue to face both internal and external risks, including credit risk, operational risk, and market risk. As a result, banks are encouraged to develop systems and processes that will mitigate and control these risks and to appoint qualified staff who can recognize, measure, and manage them.

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These online training courses are provided by:

xpert learning


If you would like to know more about the confex, kindly get in touch with us at:

Mohor Mukherjee | Marketing Manager
T: +97146091570 | E:mohor.mukherjee@fleming.events

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